User Data Deletion

Request the deletion of your personal data from the Ossau application

About data deletion

Regardless of how you connect to Ossau (Google, Apple, Facebook or email/password), you have the right to request the complete deletion of your personal data at any time, in accordance with GDPR.

Data affected by deletion:

  • Profile information (name, first name, photo)
  • Email address and login data
  • External identifiers (Google, Apple, Facebook)
  • Activities created and participations
  • Messages and conversations
  • Carpooling history
  • Application preferences and settings

Complete deletion: This request results in the permanent deletion of your Ossau account and all associated data. This action is irreversible.

Processing time: Your request will be processed within a maximum of 30 days. You will receive a confirmation email once the deletion is complete.

Deletion request form

The email address used for your Ossau account

Specifying your connection method helps us process your request more efficiently

By submitting this request, you confirm that you want to permanently delete your Ossau account and all your personal data. This action is irreversible and you will lose access to all your activities, messages and history.

Need help?

If you have questions about deleting your data or encounter difficulties, don't hesitate to contact us.

Contact us